One year ago the Costello's were a happy family. Now, Don is losing his touch at work, his wife Stacey is wandering to the park at all hours of the day, and their son Justin has been suspended from school pending therapy. The root of the problem is the murder of Kimmie, their daughter and Justin's sister. Stacey shows up at one of Don's moivational speeches so they can drop Justin off at the office of his new therapist, Gloria. Don agrees and apologizes to Monica, the coompany evaluator, saying that he will meet with her later at his home office. At the therapy session, Gloria tries to discover the reason for Justin's fights at school, but he refuses to answer her questions. Later on, Monica tells Don of the negative feedback that he's been getting from his audiences. It seems that no one appreciates the mention of his dead daughter, it makes them feel manipulated. Before he can respond, Justin enters, telling him that his mom never came to get him at. Monica offers to cintinu